About The Woodlands VIP Limousine Service
Our experienced Drivers have obtained all of the necessary background checks from the Houston Police Department, FBI, Home Land Security and City of Houston. They also have passed a drug and physical test along with our company tests as well.
We provide a range of services including wedding limousines, prom limousines, birthday limousines, airport transportation, and an array of other limousine services for any occasion in The Woodlands, Texas area.
The Woodlands VIP Limousine Services FAQ
These are some of the questions we hear most often. The Woodlands VIP Limousine Services wants to make sure your questions and concerns are answered. If you have any questions regarding our services, please contact us.
General Questions
Is there an hourly minimum?
Sunday to Thursday there is a 3 hour minimum for vehicles such as Sedans and luxury Suburbans. There is a 4 hour minimum for Limo Buses and Stretch Limousines
Friday and Saturday there is a 4 hour minimum for all vehicles.
Do you have insurance?
What if we forget something in the limo?
The Woodlands VIP Transportation Services is not responsible for any lost or forgotten belongings. However, if we do find a lost item we will hold on to it and you may come and pick it up.
Payments and Charges
Do you require a deposit when booking a service?
What methods of payment do you accept?
When will you charge my credit card?
The deposit will be charged at the time of booking and the remaining charges will apply on the day or the day after your service is completed.
Should I tip my chauffer?
If I am not ready at pickup time, will I be charged for waiting time?
Do you charge overtime?
I made a reservation but my plans changed or cancelled. What do I need to do?
Advance notice is required for any change or cancellation. Please call our office at (281) 353-5466.
CANCELLATION POLICY
- Deposits may be refunded for cancellations made 48 hours before the scheduled pickup time.
- Deposits are non-refundable for cancellations made 3 to 48 hours before the scheduled pickup time.
- Cancellations made within 3 hours or after scheduled pick up time are subject to a full fare and gratuity charges.
- All reservations require separate cancellation.
Airport Transportation Houston
Arrival at Houston airports, where should I meet my driver?
There are many airlines flying into George Bush International Airport and arriving at various terminals. We will monitor your flight status and based on your airline’s flight status page the driver will meet you at the posted terminal (A, B, C or E). For domestic flights arriving from other US cities, the driver will meet you at baggage claim level near the assigned carrousel at the posted terminal (A, B or C). For international flights arriving directly into Houston from overseas, the driver will meet you inside the Lobby as you exit customs and immigration in terminal E. The driver will be stationed nearby the Starbucks café. Always look for the personalized sign with your name on and if you can’t locate your driver, please call us immediately at (281) 353-5466. We will direct your driver to you.
Arrival at HOU (William P. Hobby Airport):
Please meet your driver at baggage claim level near the information and rental car desk closer to the exit door. Always look for the personalized sign with your name and if you can’t locate your driver, please call us immediately at (281) 353-5466. We will direct your driver to you.
What happens if my flight is late?
What if my flight is cancelled?
How will I recognize my chauffeur?
What if I do not see my chauffeur?
How far in advance should I make my reservation?
Can I make a last minute limousine reservation?
Cruise Ship Terminal
Where do you drop off at the Galveston Cruise Terminal?
Where do you pick up at the Galveston Cruise Terminal?
**Please call The Woodlands VIP Limousine Services as soon as you clear custom and immigration, we will dispatch our drivers to meet you in the front as there is no vehicle can park and wait at pick up and drop off zone.
Do you monitor the arrival of the cruise ship?
Is there any extra charge for waiting time?
Limousine Amenities
I am traveling with an infant. Are there car seats available?
Is smoking allowed?
Do you provide complimentary alcoholic/non-alcoholic beverages or do the customers have to provide their own?
Can we bring food?
Can we bring our own music?
Family owned and operated since 2003, The Woodlands VIP Limousine Service is the best limousine company in The Woodlands, Texas. You can depend on us to be safe, clean, and on-time, everytime.
The Woodlands VIP Limousine Service
Spring, Texas 77380
1123 Pecan Green Way
Houston, TX 77073
Business Hours
Open 24 Hours